Products provided on our site are covered by related manufacturer warranties for terms and against occurrences as specified in the table as shown below:
Manufacturer warranties shall be null and void if:
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A. Customer failed to use or maintain the product(s) in a reasonable fashion or in accord with instruction(s) provided by Auto Trim DESIGN or the product’s manufacturer.
B. Damage or failure of product was caused by vandalism, collision or "Acts of God".
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To initiate a claim for warranty coverage, we ask that you simply fill out our Warranty Authorization Request for review.
Upon inspection of the alleged defect, Auto Trim DESIGN, or associated manufacturer, will determine the cause and administrate the replacement of such product. Pictures may be required to substantiate the claim.
Please Note: Warranties cover product only and do not cover removal and reinstallation costs as well as outside services/work such as painting, equipment rental, subcontract work, product manufacture, freight and postage/handling. Such costs are the sole responsibility of the customer requesting product warranty replacement.
Product manufacture costs are based on 10% of the listed retail price.
Once approved, payment for product (pro-rated items), manufacture costs and shipping must be received prior to processing of replacement item.
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