Products provided on our site are covered by related manufacturer warranties for terms and against occurrences as specified in the table as shown below:
Manufacturer warranties shall be null and void if:
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A. Customer failed to use or maintain the product(s) in a reasonable fashion or in accord with instruction(s) provided by Auto Trim DESIGN® or the product’s manufacturer.
B. Damage or failure of product was caused by vandalism, collision or "Acts of God".
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To initiate a claim for warranty coverage, we ask that you simply fill out our Warranty Authorization Request for review.
Upon inspection of the alleged defect, Auto Trim DESIGN®, or associated manufacturer, will determine the cause and administrate the replacement of such product. Pictures may be required to substantiate the claim.
Please Note: Warranties cover product only and do not cover removal and reinstallation costs as well as outside services/work such as painting, equipment rental, subcontract work, product manufacture, freight and postage/handling. Such costs are the sole responsibility of the customer requesting product warranty replacement.
Product manufacture costs are based on 10% of the listed retail price.
Once approved, payment for product (pro-rated items), manufacture costs and shipping must be received prior to processing of replacement item.
